Use WhatsApp Web, but together with many other disintegrated systems.
WhatsApp Web
Everything can be done in WhatsApp Web.
Manually save customers info from WhatsApp by copy paste into database. Might missing some info due to human error.
Add new customer
Save customers info using 1-click button.
Customers info exists in multiple sheets and systems.
Track customers info
Track customer info in a single place, the same page where you’re communicating with customers.
Quick Replies are limited to 50 templates. Message templates can only be installed one-by-one via phone app.
Message templates
Unlimited Quick Reply templates. All message templates are added automatically.
No tabs available.
Tabs & pipeline
Manage chats & pipeline using custom tabs. Help clearing daily tasks & pipeline.
Manually assign follow up task & leads by sharing lead contact info each time.
Assign task & leads
Automatically assign task & leads on WhatsApp Web. Execute task by 1-click button.
Manually track & calculate performance through each staffs’ WhatsApp App
Staff performance
Identify which staff perform their daily works. Get report & analytics on staff performance.
Take some time for new staff to install & learn multiple systems.
Staff training
Learn to use one system only.
WhatsApp Web
Use WhatsApp Web, but together with many other disintegrated systems.
Everything can be done in WhatsApp Web.
Add new customer
Manually save customers info from WhatsApp by copy paste into database. Might missing some info due to human error.
Save customers info using 1-click button.
Track customers info
Customers info exists in multiple sheets and systems.
Track customer info in a single place, the same page where you’re communicating with customers.
Message templates
Quick Replies are limited to 50 templates. Message templates can only be installed one-by-one via phone app.
Unlimited Quick Reply templates. All message templates are added automatically.
Tabs & pipeline
No tabs available.
Manage chats & pipeline using custom tabs. Help clearing daily tasks & pipeline.
Listen to feedback
Ignore feedback due to lack of simple system. Miss the opportunity to keep improving.
Use negative feedback to improve operations & products/services.
Tabs & pipeline
Manually assign follow up task & leads by sharing lead contact info each time.
Automatically assign task & leads
Staff performance
Manually track & calculate performance through each staffs’ WhatsApp App
Identify which staff perform their daily works. Get report & analytics on staff performance.
Staff training
Take some time for new staff to install & learn multiple systems.
Learn to use one system only.
